Impound release process · Downtown Phoenix, AZ

How to get your car out of impound in Downtown Phoenix

If your car got towed in Downtown Phoenix, here is how to find it, what you will owe, and how to get it back.

The short version

What Arizona law says

Phoenix works differently from a city with one impound lot. There is no single municipal yard: a police-ordered tow goes to a private tow company assigned by zone under a city contract, and you pay a fee to the police, get a release form, then pick the car up at the contractor's yard. The fees are set by law, not by the tow company. A $150 state administrative fee (ARS 28-3513(B)) goes to the impounding department, and storage runs at the state cap of $25 a day on an ARS 28-3511 police impound, or $15 a day on a Phoenix City Code 23-55 impound. First work out which agency towed it, because Phoenix, Scottsdale, Mesa, and the Sheriff each run their own counter.

Step by step

How it works in Downtown Phoenix

  1. 1
    Find out which agency towed it

    Call the police department for the city where the car was parked, or the Maricopa County Sheriff in an unincorporated area. They will tell you the car was impounded and which contracted yard holds it. Phoenix runs no single city lot, so this step tells you where to go.

  2. 2
    Ask why it was impounded

    A police impound under ARS 28-3511, for a suspended license, an interlock violation, or an Extreme or Aggravated DUI, carries a mandatory 20-day hold. A routine tow may release right away. Knowing the reason tells you whether the 20-day hold applies.

  3. 3
    Pay the $150 state fee to the police

    The $150 state administrative fee (ARS 28-3513(B)) is paid to the impounding department by cash, cashier's check, or money order. You get a release form. Scottsdale adds a $150 after-hours fee.

  4. 4
    Bring the right documents

    Bring a valid driver license, current proof of insurance, current registration, and the impound notice. If an ignition interlock is required, bring proof it is installed. If you are acting for the owner, bring proof of your authority.

  5. 5
    Take the release form to the yard

    The tow company cannot release the car without the police release form. At the yard you pay the tow charge and storage, capped at $25 a day on an ARS 28-3511 impound. Scottsdale storage runs $53.50 a day.

  6. 6
    Watch the clock and the storage

    Storage accrues every day the car sits, so calling early costs less than calling late. To contest the impound or seek early release, request a post-storage hearing within 10 days of the notice under ARS 28-3514.

Downtown Phoenix context

What this looks like around Downtown Phoenix

Inside Phoenix, the release paperwork is handled at the Police Vehicle Impound Unit, 100 W. Washington St., (602) 495-2096, during business hours, roughly 8 a.m. to 4 p.m. weekdays. Pay the $150 state fee there to get a release form, then pay the tow and storage at the assigned zone-contract yard. The car is not at a city lot, because Phoenix runs none.

A car that went missing downtown may be a private event-lot tow or a police-ordered impound, and the two run on different tracks, so confirm which one before you drive anywhere. Phoenix runs no single city impound lot, so a police-ordered hold under the state 20-day law (ARS 28-3511) sends the car to the assigned zone-contract yard rather than a municipal pound, and release paperwork starts at the Phoenix Police Vehicle Impound Unit, 100 W. Washington St., Phoenix, AZ 85003, (602) 495-2096, open business hours Monday through Friday. The state administrative fee is 150 dollars, paid to Phoenix PD by cash, cashier's check or money order, and storage on that hold runs at the state cap of 25 dollars a day. Pay the fee, collect the release form, then take it to the assigned yard and pay the tow and storage there, because the yard cannot release the car without the police form. You can request a post-storage hearing within 10 days of the notice, held within 5 business days. A private-property tow off an apartment, HOA or shopping-center lot is a separate track: Phoenix City Code 36-6 caps the total tow charge at 105 dollars once the car reaches storage and storage at 12 dollars a day, and the lot must be posted with a sign giving the restriction, the maximum cost and a phone number and address where the car can be found.

Downtown Phoenix has a small resident base and a daytime population that swells into the hundreds of thousands, and the tow pattern follows the events, not the housing. Chase Field brings the Diamondbacks, the Footprint Center brings the Suns, and the Phoenix Convention Center runs a full calendar, so a game or a show puts thousands of cars into garages and private event lots at once. That produces a predictable burst of dead batteries, illegal-parking removals and event-lot tows on a schedule you can read months ahead. I-10 runs under the district through the Deck Park Tunnel, Central Avenue carries the light-rail spine, and the 7th Street and 7th Avenue couplet with the Washington and Jefferson one-ways moves the rest of the traffic. Light-rail fender-benders and garage-clearance calls round out the work. The reader question that comes up most here is which regime a missing car falls under: a private event-lot tow in Phoenix is capped by city code, with a total tow charge of no more than 105 dollars once the car reaches storage and storage at no more than 12 dollars a day, while a police-ordered impound under the state 20-day law is a separate track with a 150-dollar state fee. Phoenix runs no single city impound lot, so the assigned yard depends on who ordered the tow. The pros we send cover the stadium district, the garages and the light-rail corridor.

Downtown Phoenix impound FAQs

Common Downtown Phoenix questions

How do I find out where my car was towed in Downtown Phoenix?

Call the police department for the city where it was parked, or the Maricopa County Sheriff if it was in an unincorporated area. They will tell you the car was impounded and which contracted tow yard holds it. Phoenix runs no single city lot, so the car sits at an assigned zone-contract yard.

What will I owe to get my car out of impound in Downtown Phoenix?

A $150 state administrative fee (ARS 28-3513(B)) to the police, plus the tow charge and storage at the yard. Storage is capped at $25 a day on an ARS 28-3511 police impound, or $15 a day on a Phoenix City Code 23-55 impound. Scottsdale sets higher rates: $150 after-hours, $53.50 a day storage, and a $65 tow.

How can they take my $150 fee in Downtown Phoenix?

Cash, cashier's check, or money order, payable to the impounding city. Phoenix takes payment at the Vehicle Impound Unit, 100 W. Washington St. Ask the department that ordered the tow, since each sets its own accepted forms.

Can Quick Tow Phoenix release my car from impound in Downtown Phoenix?

No, and we will not pretend otherwise. We connect drivers with private tow and roadside operators. We are not the police department or the yard holding your car, so we cannot waive fees or speed up a release. We can help you work out who has it and line up an operator once it is released. Call (480) 526-9384.

Nearby

Impound release process in the rest of the Central Phoenix & Sky Harbor area

Serving Downtown Phoenix

Need your car towed once it's released in Downtown Phoenix?

We can't waive the yard's fees. We can line up an operator the moment it clears.